1. Your Privacy
Claddtech Ltd ("We" or "us") is committed to protecting your privacy. We use the personal data we collect about you for the purposes described in this policy including to provide you with sales information and a more personalised visiting experience. This privacy statement does not affect your rights under Data Protection legislation.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Claddtech Ltd.
2. The Information We Collect
The personal data we collect about you includes the following:
3. How We Use The Information
We use personal data held about you in the following ways:
For training purposes, some telephone calls may be monitored.
4. Your Rights
If you believe that any personal data we hold about you is inaccurate, you should write to us at email enquiries@Claddtech.com, telling us what you believe is wrong with your information and what you believe should be done to correct it.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal data. You can also exercise the right at any time by contacting us at 5 Pooley Hall Buildings, Pooley Lane, Tamworth, Warwickshire, B78 1JA.
5. Who Holds The Data We Collect
We may send your personal data and store it internationally (occasionally including countries outside the European Economic Area ("EEA")). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. Some countries outside the EEA may not offer the same level of protection of your information. Generally, however, we will not store or send your data to anyone outside the EEA unless we have taken steps to ensure that the data will be protected in the same or equally secure way to that provided in England and Wales by the Act. By submitting your personal data, you agree to this transfer, storing or processing.
6. We Protect Your Information
We are committed to the security of our customers' information and personal data. We take precautions to protect all of the customer personal data we have collected as you would expect of a prudent and responsible organisation.
However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone.
Except in the case of fraud, death or personal injury resulting from our negligence, we do not, to the extent permitted at law, accept responsibility for or any liability resulting from any security breaches which may occur.
8. We May Disclose Your Information To Outside Parties
We may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
At present we do not sell, trade, or rent your personal data to any party outside of our group of companies, although we may choose to do so in the future with trustworthy third parties. If you would rather we did not share your personal data please tell us not to by contacting enquiries@Claddtech.co.uk. If you use more than one email address to visit us, send this message from each email account you use.
Also, we may provide aggregate statistics about our customers, sales, browser type, operating system, Internet, domain, demographic and profile data, traffic patterns, and related site information to reputable third parties, but these statistics will not include personally identifying information.
As customer satisfaction is important to us, we may ask a third party research company to contact you for the sole purpose of gathering general information and specific information relating to us and our products and services.
We may also disclose your personal data to third parties where legally permitted to do so including:
We are especially interested in protecting the safety and privacy of young people using our services. We do not intend to collect information about children and recommend that children under the age of 18 seek their parents' consent before giving out personal data or using our services. Orders should not be placed through our site unless the person placing the order is over the age of 18.
We recommend that parents participate on their child's behalf in on-line browsing and purchasing experiences and supervise exploration of the Internet. Parents should be aware that our site may contain information or promote products which are not suitable for children under the age of 18.
10. Your Obligations
You shall comply with the Act (including any subordinate legislation made under it and guidance issued by the Information Commissioner) and any related legislation in relation to any personal data provided to us or held by or on behalf of you as a result of or in connection with or necessary for the use of our site.